glitter for the soul LLC (Romita Bulchandani)
Client - Coachee
We’ll always do our best to fulfill your needs and meet your expectations, but it’s important to have things written down so that we both know what’s what, who should do what, and when, and what will happen if something goes wrong. We have no desire to trick you into signing something that you might later regret. What we do want is what’s best for both parties, now and in the future.
Romita provides individual coaching and consultation to help clients develop and implement strategies to enhance their mindset, performance, and/or personal satisfaction.
Through an interactive and developmental coaching process, Romita guides her clients through strategies and solutions designed to move them towards the attainment of defining and accomplishing professional and personal goals. She respects, acknowledges, and protects the vulnerability and confidentiality of each client, while constructively holding clients to high standards of self-responsibility and self-accountability.
Romita is a certified coach and upholds the International Coach Federation Code of Ethics.
100% of the agreed program cost will be due upon contract agreement unless otherwise discussed in writing.
Invoices are issued electronically. Payments can be made major credit cards, bank transfer, or apple pay. Bank transfer is preferred. Our payment terms are 5 days of invoice date by the online payment system. All proposals are quoted in USD and payments will be made in USD.
If, at any time, you (the client) feel that your needs are not being met or you are not getting what you want out of the individual coaching, please tell Romita so you can discuss your needs and adjust your coaching program.
Coaching is scheduled at the mutual convenience of the coach and the client. In most cases, coaching will be conducted via an Audio or Video “Zoom Room,” as agreed upon by both parties. Please remember that you must give 24 hours prior notice if you need to cancel or change the time of an appointment, otherwise you will be charged for the session in full. Romita will make reasonable efforts to reschedule sessions, which are canceled in a timely manner. Either party may end the coaching relationship at any time, by giving written, email, or verbal communication of their desire to end the coaching sessions to each other, however charges may apply based upon the separate payment agreement you have entered into with glitter for the soul LLC.
Romita respects your confidentiality and will only release information with your written permission, if she is required to do so by a court order, or if she believes you are in danger of hurting yourself or others. These situations rarely occur in coaching practices, but if such a situation does occur, she will make every effort to discuss it with you before taking any action. Although, during the course of your coaching, you may discuss your future plans, business affairs, customer lists, financial information, job information, goals, personal information, and other private information, Romita will not voluntarily communicate your information to a third party.
Coaching versus Psychotherapy
There are some similarities between coaching and psychotherapy. Romita is not a licensed therapist and you will not be receiving therapy. Although both coaching and psychotherapy use knowledge of human behavior, motivation, behavioral change, and interactive counseling techniques, there are major differences in the goals, focus, and level of professional responsibility. In rare situations, Romita may recommend that you enter psychotherapy (with a psychotherapist or counselor) as a condition of continuing coaching.
Coaching is a professional relationship and Romita will maintain professional boundaries during and after your work together. Considerable experience shows that when boundaries blur, the hard-won benefits gained from the coaching relationship are endangered.
In order to honor and protect the coach’s intellectual property, (you) the client agrees not to disclose or communicate information about the coach’s materials, written articles, or methods to any third parties without express permission. Romita will also protect any client intellectual property or personal/business information that may be discussed.
Transformational coaching with Romita Bulchandani is designed to help you enhance and improve all aspects of your personal and professional life, using the coaching calls for strategizing, brainstorming, goal setting, and planning. Your specific progress is based on your ability to implement the plan you develop and any and all situations that may affect your goals; as such, coaching offers no guarantees of your financial progress.
In her role as a Transformational Life Coach, Romita may make suggestions or offer advice, resources, and recommendations for her clients. Each client assumes sole responsibility to decide what actions to take regarding his/her coaching plan and/or career development path. Given this coaching contract, all clients agree to hold Romita harmless for the state of their businesses or careers, as well as taking total responsibility for their own results apart from coaching. Clients will indemnify and hold Romita Bulchandani and glitter for the soul LLC harmless from any legal claims, actions, or judgments.
State of North Carolina and any dispute shall be subject to binding arbitration in North Carolina. If any provision of these Terms of Service shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Service and shall not affect the validity and enforceability of any remaining provisions.
Class Action Waiver
You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.
The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action, or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.
If any clause within this Provision (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this Provision, and the remainder of this Provision will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable, and the dispute will be decided by a court.
Satisfaction & Refund Policy
Your personal satisfaction is important to me. If, for any reason, you are not completely satisfied with your coaching program a refund will be provided on the following conditions:
Transformational Coaching Packages:
A 100% refund will be issued if you wish to cancel your coaching program before the start of your third session.
A 50% refund will be issued if you wish to cancel your coaching program before the start of your fourth session.
No refunds will be issued after your fourth session or 30-days, whichever is sooner.
Corporate Coaching Program:
A 100% refund will be issued if you wish to cancel your coaching program within two weeks of purchase and before our business strategy session (your second session).
A 50% refund will be issued if you wish to cancel after our strategy session but before weekly coaching commences.
25% refund will be issued if you wish to cancel after your first coaching session.
No refunds will be issued after your second coaching session or 30-days, whichever is sooner.
I (Romita Bulchandani) reserve the right to decide which clients I work with and to ban clients from my practice and my programs if they behave disrespectfully to me or to any of my staff. In the unlikely event I need to banish you from my programs, no refund will be issued.
Unused, unexpired sessions may not be gifted to a friend or family member.
Please allow up to 14-days processing time for refunds after approval.
Hiring Romita Bulchandani as your coach signals you (“client”) have read and understand this coaching contract. In addition, you also agree to the following:
I agree that Romita Bulchandani and staff have permission to push me beyond my comfort zone
I agree to be as honest and open as I am capable
I agree to come to my coaching calls committed to outcomes, not the story I've told myself
I agree to make my coaching calls from a safe, private place of freedom and comfort (not the car)
I agree to keep and bring a journal to my coaching calls
I agree to put anything I commit to during a coaching call in my calendar immediate after our call
I agree to play full-out and put in my best effort